This Privacy Policy describes how ECOASTCRUISERS.COM (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

See the list below for more information about what Personal Information we collect and why.

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: Shared with our processor Shopify.

• Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal, and other payment types), email address, and phone number.
• Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: Collected from you.
• Disclosure for a business purpose: Shared with our processor Shopify, payment gateways, shipping and fulfillment apps.

• Examples of Personal Information collected: Contact details, previous purchases, and communication history.
• Purpose of collection: To provide customer support and assist with inquiries or issues.
• Source of collection: Collected from you.
• Disclosure for a business purpose: Shared with customer support software providers like Zendesk.

We use cookies to optimize your browsing experience on our Site. These include:

• Functional cookies (for login and preferences),
• Performance cookies (to track usage for site optimization),
• Advertising cookies (to deliver personalized ads), and
• Social media cookies (to integrate with social media platforms).

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.
• We may also use Facebook, Google Ads, and other marketing platforms to serve targeted ads based on your browsing behavior. You can opt-out of targeted advertising via the following links:
  • Facebook Ads Settings
  • Google Ads Settings

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the "Your rights" section below.

We use the following cookies to optimize your experience on our Site:

• Necessary cookies: Used for login, shopping cart, checkout, and customer account management.
• Analytics cookies: Shopify analytics and tracking cookies to analyze site performance and user behavior.

You can control and manage cookies through your browser’s settings. For more information on how to modify your browser settings or how to block, manage or filter cookies, please visit All About Cookies.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at ECOASTCRUISERS@GMAIL.COM or by mail at:

E COAST CRUISERS
5102 ORIOLE DR

WILMINGTON NC 28403
United States